From ridiculous concierge requests to talking on a mobile during check in: The 10 worst things hotel guests can do revealed
- Report claims guests ‘forget good manners’ when checking in
- Top complaints from hotels is ‘assuming staff does every job in the hotel’
- Over-exaggerating problem and leaving rubbish in hallway also issues
Staying in a hotel for a weekend is the perfect opportunity to put your feet up and let someone else do all the hard work.
However, it seems some guests are taking things too far when it comes to demands on resort staff.
Some people treat hotels like their own home, and that makes them the guests from hell, according to a new report of the worst things a guest can do.
From making ‘ridiculous’ requests and over-exaggerating a problem, to threatening to write a bad review, or talking on the phone while checking in all make it on the list of the top 10 worst things hotel guest can do.
Guests from hell: Talking on your mobile while checking in is a top complaint from hotel staff
Author Matt Mektzer wrote on lifestyle website thrillist.com: ‘For some reason, people seem to forget all sense of good manners and basic ethics when they’re not staying in their own homes.
‘And it’s usually the hard-working hotel staff that has to bear the brunt of it, smiling away lest we write something critical about the scent of the shampoo in a scathing online review.
‘In an effort to help make their jobs easier, and make less raging jackasses of ourselves, we asked hotel employees exactly what guests do – either deliberately or because they’re just clueless – to really get under their skin.’
Here are 10 things hotels wish guests would stop doing:
1. Assuming staff does every job in the hotel
This cocktail shaker in my hand must clearly mean I know exactly why your room key doesn’t work. Although once you get that squared away, you should go ask the valet for a drink – he makes a delicious daiquiri.
2. Making ridiculous concierge requests
Yes, we’re aware it’s your six-month dating anniversary. Congratulations. You’re very lucky. No, that doesn’t mean we can set up a secluded beachside picnic with a private serenade by John Mayer. Although he sends his best, as well. You seem very much in love.
3. Over-exaggerating a problem
If the remote control batteries being dead is the most unacceptable thing that’s ever happened to you, your life has probably been a little too easy. Also, here are some fresh ones. Enjoy Wheel of Fortune.
4. Threatening to give a bad Yelp review
You mean that site that writes bad reviews on our page when we don’t advertise with them? ANYTHING but that!
5. Leaving your rubbish in the hallway
Room service trays are fine. 48 crushed beer cans, three pizza boxes, an empty mouthwash bottle, and what we’re really hoping isn’t a used condom? Not cool.
6. Stockpiling room keys because you forget yours every time you leave
We can only assume that you’re the world’s cheapest vacation souvenir shopper and are giving everyone back home Hotel Room keys.
In-room entertainment: Denying watching adult films also features on the Thrillist report
7. Asking for room-service items that aren’t on the menu, after room-service hours
Unless your room included a menu that read: ‘24-hour Personal Chef Service.’ In which case, our bad.
8. Denying that you ordered ‘Adult Features’
Come on, we tried to let you save face by not listing ‘Sorority Initiations 7’ on your itemised bill. It’s not our fault your wife noticed you ‘accidentally clicked’ on a movie that cost £10.
9. Getting belligerent your room isn’t ready when you arrive at 10am, but check-in’s at 4pm
And if you insist on checking out the next day at 4pm, don’t go all Russell Crowe when you’re charged for another night.
10. Talking on your phone throughout check-in
This is going to get doubly as infuriating when you come back and accuse me of not explaining to you where to park and what time room service ends.